News

Date	Article Type	Description
6/18/2024	Member Questions and Answers	Responses Posted for INARF Q&A List Serve Question: HR Director Job Description	more
6/18/2024	Member Questions and Answers	Responses Posted for INARF Q&A List Serve Question: Auto Insurance Coverage	more
5/22/2024	Member Questions and Answers	Responses Posted for INARF Q&A List Serve Question: Travel/Conference Reimbursement	more
1/16/2024	Member Questions and Answers	INARF Q&A List Serve Question: Attendance Policy	more
11/1/2023	Member Questions and Answers	INARF Q&A List Serve Question: Safely Serve Notice	more
8/22/2023	Member Questions and Answers	INARF Q&A List Serve Question: Driving Tests for Direct Care Staff	more
3/29/2023	Member Questions and Answers	INARF Q&A List Serve: How are members training new employees?	more
2/13/2023	Member Questions and Answers	INARF Q&A List Serve: What types of bonus programs are members providing?	more
6/20/2022	Member Questions and Answers	Evaluation of Benefits	more
10/15/2021	Member Questions and Answers	DSP Job Descriptions for Tiers	more
9/16/2021	Member Questions and Answers	Sample Performance Evaluations	more
6/16/2021	Member Questions and Answers	Electronic MAR Systems	more
6/16/2021	Member Questions and Answers	Mask Wearing Guidelines	more
5/13/2021	Member Questions and Answers	Serving a Client with Prader Willi	more
4/23/2021	Member Questions and Answers	Sample Social Media Policy / Internet Acceptable Use Policy	more
3/25/2021	Member Questions and Answers	Policies Regarding Security Cameras	more
3/25/2021	Member Questions and Answers	Drug Testing	more
3/4/2021	Member Questions and Answers	DSP Providing Transport Only	more
3/4/2021	Member Questions and Answers	Conduct Individual Surveys	more
1/22/2021	Member Questions and Answers	Administering COVID-19 Tests	more
12/1/2020	Member Questions and Answers	Policy for CPR and DNRs	more
12/1/2020	Member Questions and Answers	On-Call Process	more
11/12/2020	Member Questions and Answers	Residential Program Staffing	more
9/25/2020	Member Questions and Answers	Termination/Separation of Employment Policy	more
9/25/2020	Member Questions and Answers	Payroll / Billing System	more
9/25/2020	Member Questions and Answers	Hiring DSPs	more
7/31/2020	Member Questions and Answers	Electronic MARs	more
7/31/2020	Member Questions and Answers	Policy for Employees Traveling to COVID-19 Hotspots	more
7/9/2020	Member Questions and Answers	1 Hour HIPAA Training Materials & Resources	more
7/9/2020	Member Questions and Answers	Restructuring Supported Living Department	more
6/18/2020	Member Questions and Answers	Integrated Customer Portal	more
5/28/2020	Member Questions and Answers	DSP Hazard Pay	more
3/10/2020	Member Questions and Answers	Scheduling	more
3/10/2020	Member Questions and Answers	Non-Emergency Texting Service	more
2/27/2020	Member Questions and Answers	Social Media Guidelines	more
2/27/2020	Member Questions and Answers	HSPP Vendors	more
2/27/2020	Member Questions and Answers	Affirmative Action Plan	more
12/31/2019	Member Questions and Answers	Lawyer on Retainer	more
12/31/2019	Member Questions and Answers	HR Structure	more
12/31/2019	Member Questions and Answers	Fleet Vehicle Maintenance	more
12/31/2019	Member Questions and Answers	Maternity &/or Paternity Policy	more
10/31/2019	Member Questions and Answers	Competence in Meeting DSP Job Requirements	more
10/16/2019	Member Questions and Answers	Recruiter Bonus Structure	more
8/6/2019	Member Questions and Answers	Obtaining Feedback from Individuals/Families	more
7/24/2019	Member Questions and Answers	Outside Consultant to Guide Agency	more
7/24/2019	Member Questions and Answers	Closed Circuit Video &/or Surveillance Policy	more
7/10/2019	Member Questions and Answers	Eligible for Hire Policy and Procedures	more
6/19/2019	Member Questions and Answers	Limited Criminal History Check	more
5/23/2019	Member Questions and Answers	Rep Payee Funds	more
5/23/2019	Member Questions and Answers	Maintenance Staff Training Resources	more
5/23/2019	Member Questions and Answers	Secure Emails - HIPAA Compliance	more
5/23/2019	Member Questions and Answers	Social Media Policy addressing Staff "Friending" Clients	more
5/14/2019	Member Questions and Answers	Electronic Learning Systems Used to Meet State Requirements	more
4/23/2019	Member Questions and Answers	Switching to Weekly Payroll Cycle for Recruitment Efforts	more
4/10/2019	Member Questions and Answers	Weapons in the Workplace Policy	more
3/28/2019	Member Questions and Answers	New Hires and Accepting Chest X-Rays	more
3/28/2019	Member Questions and Answers	Policy on Serving Individuals who Admit to Substance Use	more
3/8/2019	Member Questions and Answers	Formal Debriefing Process	more
3/8/2019	Member Questions and Answers	For Hire Endorsement on License	more
3/8/2019	Member Questions and Answers	Ensuring Staff's Vehicle is Safe to Transport Clients	more
2/12/2019	Member Questions and Answers	Sexual Consent Assessments	more
2/12/2019	Member Questions and Answers	Record Retention Schedule	more
2/12/2019	Member Questions and Answers	401k Retirement Match	more
1/25/2019	Member Questions and Answers	Employment Classification	more
1/25/2019	Member Questions and Answers	My25 Program	more
11/30/2018	Member Questions and Answers	Communications to Guardians	more
11/16/2018	Member Questions and Answers	Organizational Structure / Charts	more
11/9/2018	Member Questions and Answers	Consumer Complaint Policy	more
11/9/2018	Member Questions and Answers	Various Sample Policies	more
10/11/2018	Member Questions and Answers	Meeting DDRS Policy Requirements	more
10/11/2018	Member Questions and Answers	Using Debit Cards on Payee Accounts	more
8/27/2018	Member Questions and Answers	Employees Taking Time Off - PTO & Unpaid Time Off	more
8/27/2018	Member Questions and Answers	Organizations who Create Job Preview Videos	more
8/24/2018	Member Questions and Answers	Fall Prevention and Response	more
6/26/2018	Member Questions and Answers	Staff at Special Events	more
6/26/2018	Member Questions and Answers	Electronic Devices for Documentation by DSPs	more
6/26/2018	Member Questions and Answers	DSPs Providing PAC/Respite Services: Part-Time vs Independent Contractors	more
5/30/2018	Member Questions and Answers	Guidelines for Rep Payee	more
5/31/2018	Member Questions and Answers	HIPAA Confidentiality Agreements	more
5/11/2018	Member Questions and Answers	Payment for Medically Necessary Items Not Covered	more
5/11/2018	Member Questions and Answers	Videos/Cameras in Supervised Group Living Homes Office or Med Rooms	more
5/11/2018	Member Questions and Answers	I-Train Services for Online DSP Training	more
3/16/2018	Member Questions and Answers	Policy on Employees Stealing from Clients	more
3/16/2018	Member Questions and Answers	Policy on Clients Stealing from other Clients	more
3/6/2018	Member Questions and Answers	Mandt System for Behavior Support Training	more
3/6/2018	Member Questions and Answers	Going-Away Parties for Resigning Staff	more
3/6/2018	Member Questions and Answers	Employee Performance Evaluation Form	more
12/21/2017	Member Questions and Answers	Sample Risk Assessment Plans	more
12/21/2017	Member Questions and Answers	Piercings and Tattoo Policy	more
10/10/2017	Member Questions and Answers	Workplace Violence Prevention Policy	more
10/10/2017	Member Questions and Answers	Minor Repairs	more
8/1/2017	Member Questions and Answers	Insurance Carriers	more
8/1/2017	Member Questions and Answers	Providing Supports to Registered Sex Offenders	more
8/1/2017	Member Questions and Answers	Post-Offer Medical Questionnaires	more
8/1/2017	Member Questions and Answers	Random Drug Testing Policy	more
8/1/2017	Member Questions and Answers	Policy for Holiday Time Off and Pay for DSPs	more
6/29/2017	Member Questions and Answers	Staff Policy for Pest Infestation	more
6/29/2017	Member Questions and Answers	Training for Company Vehicles	more
6/21/2017	Member Questions and Answers	DSP Retention - Career Pathing	more
6/21/2017	Member Questions and Answers	Staff Training for CPR, First Aid and Infection Control	more
5/31/2017	Member Questions and Answers	Written Sexual Harassment Policy	more
5/25/2017	Member Questions and Answers	Third Party Companies for Reference Checking	more
5/25/2017	Member Questions and Answers	Policy and/or Procedure for Pest Infestation	more
5/24/2017	Member Questions and Answers	Third Party Companies for Criminal Background Checks	more
2/17/2017	Member Questions and Answers	If your organization has a health savings account plan, would you be willing to share your plan design?	more
2/17/2017	Member Questions and Answers	Would any other organizations be willing to share wage ranges for an HR Generalist?	more
1/20/2017	Member Questions and Answers	Would any other organizations be willing to share what system your organizations use to allow staff to clock in and out?	more
12/30/2016	Member Questions and Answers	Would anyone be willing to share any hiring notices or contracts that address hourly wage difference between full time and part time employees and/or shift differential for working weekends?	more
12/30/2016	Member Questions and Answers	What amount is given for reimbursement to staff for cell phone, internet/data usage, and mileage? If a flat rate, is this given as reimbursement or addition to salary?	more
12/30/2016	Member Questions and Answers	Would any other organizations be willing to share their On-Call Nurse protocols or policies?	more
12/28/2016	Member Questions and Answers	Would any other organizations be willing to share their Group Home/Supported Living Supervisor and Coordinator/QIDP job descriptions?	more
11/11/2016	Member Questions and Answers	Would any organization be willing to share any policies or documents you require volunteers to complete?	more
10/21/2016	Member Questions and Answers	When does an employee become eligible to accrue PTO? Are both Full time and Part time employees eligible for PTO accrual?	more
10/21/2016	Member Questions and Answers	When an employee has annual goals, and taking PTO would make the employee miss the mark for annual goals, is there another incentive option offered?	more
10/21/2016	Member Questions and Answers	Do agencies pay employees for CEU trainings to maintain licensure or do they consider maintaining licensure a requirement of the job that staff are responsible for?	more
8/18/2016	Member Questions and Answers	Are providers of IDD services required to use E-Verify?	more
8/18/2016	Member Questions and Answers	Have any agencies had staff who were not previously involved with an individual served prior to employment want to become the advocate and/or guardian of an individual served by the agency they are employed through?	more
8/18/2016	Member Questions and Answers	Would any other organization be willing to share their policies covering their use of GPS systems in agency vehicles?	more
7/22/2016	Member Questions and Answers	Has anyone had a Waiver client want to go on vacation and an employee say they are willing to take the client?	more
7/8/2016	Member Questions and Answers	Could other organizations share efficiencies they have found to make Wellness support nurse salaries?	more
6/24/2016	Member Questions and Answers	Do other organizations pay an introductory wage for new employees during their orientation period that is different than the rate of pay they receive after orientation?	more
6/24/2016	Member Questions and Answers	Would any organization be willing to share training dealing with professionalism/teamwork in the workplace that is specific to DSPs?	more
6/24/2016	Member Questions and Answers	What recruiting and retention efforts do you find that are currently working during this period of full employment?	more
6/24/2016	Member Questions and Answers	Do other organizations offer a shift differential to your direct care staff for weekend and evening shifts?	more
4/22/2016	Member Questions and Answers	Would any other organization be willing to share their Staff Accountant and Accounting Clerk job descriptions?	more
3/4/2016	Member Questions and Answers	How long does DSP orientation last at other organizations, and what courses do they offer?	more
3/4/2016	Member Questions and Answers	Would organizations that do strictly PTO instead of traditional sick leave, vacation leave be willing to share their policies?	more
2/12/2016	Member Questions and Answers	Do any agencies offer cash recruiting incentives such as a sign-on bonus, 1-year service bonus, or referral bonus?	more
2/12/2016	Member Questions and Answers	Does any organization charge for First Aid/CPR training and/or TB test administration?	more
1/29/2016	Member Questions and Answers	Would other providers be willing to share which Medicaid Waiver scheduling package they use?	more
1/29/2016	Member Questions and Answers	Would any other organizations be willing to share information about tuition reimbursement programs they use?	more
1/22/2016	Member Questions and Answers	Do any other member organizations work with temp agencies to hire DSPs?	more
1/22/2016	Member Questions and Answers	Would other organizations share what HR software they use and whether or not they would recommend it?	more
1/15/2016	Member Questions and Answers	Would any other organization be willing to share their HIPAA policy and how they handle the HIPAA updates?	more
1/15/2016	Member Questions and Answers	Does anyone have a policy regarding appropriate and/or inappropriate use of social media that they would share?	more
12/11/2015	Member Questions and Answers	Would any organization be willing to share their job description for a Chief Information Officer?	more
12/11/2015	Member Questions and Answers	Would other members be willing to share how they have insured drivers under the age of 21?	more
12/11/2015	Member Questions and Answers	How do organizations communicate with staff about how training and first weeks at the site went?	more
11/23/2015	Member Questions and Answers	Does anyone utilize a web based application and/or onboarding system?	more
10/16/2015	Member Questions and Answers	Paying people who are suspended for allegations of abuse, neglect or exploitation	more
9/22/2015	Member Questions and Answers	Do any home care agencies currently have independent contractors?	more
9/22/2015	Member Questions and Answers	Our agency is considering the use of radio advertisements for recruiting employees.	more
8/24/2015	Member Questions and Answers	A data retention policy that takes into consideration the applicable state and federal laws (including HIPAA) that govern electronic data.	more
6/22/2015	Member Questions and Answers	Would any provider agencies be willing to share their dress code policies and procedures?	more
6/22/2015	Member Questions and Answers	We would like to know how other provider agencies are handling driver records for potential and current employees.	more
6/22/2015	Member Questions and Answers	Our agency is looking at redesigning our website.	more
2/25/2015	Member Questions and Answers	How are other agencies implementing paid time off?	more
2/25/2015	Member Questions and Answers	Would other agencies be willing to share what system they are utilizing to obtain criminal history and driving background checks?	more
2/25/2015	Member Questions and Answers	How do other agencies address the issue of staff transporting consumers in their personal vehicles?	more
2/25/2015	Member Questions and Answers	How do other agencies handle exempt staff hours?	more
8/27/2014	Member Questions and Answers	Our agency is looking to implement an attendance policy based on a point system.	more
5/21/2014	Member Questions and Answers	Have any other agencies had to address the issue of a bed bug infestation in either a group home or waiver setting?	more
5/21/2014	Member Questions and Answers	Do any other agencies utilize contractors in lieu of employees to provide direct services to individuals?	more
1/28/2014	Member Questions and Answers	What is the minimum automobile liability coverage other agencies require for employees if utilizing their personal vehicles while working?	more
1/28/2014	Member Questions and Answers	The company our agency utilizes for employee criminal checks does not do a State Repository Check, only National and County.	more
11/11/2013	Member Questions and Answers	Are any agencies offering domestic partnership benefits or considering offering them to employees?	more
8/19/2013	Member Questions and Answers	Have any agencies purchased training videos recently for any of these topics that they would recommend?	more
8/19/2013	Member Questions and Answers	Our agency is updating our personnel policies and would like to know if any agencies have a policy that addresses, tattoos, piercings and unnatural hair color.	more
8/19/2013	Member Questions and Answers	Would any other agencies be willing to share their policies and procedures on the use of technology and mobile devices?	more
7/5/2013	Member Questions and Answers	We would like to know if any other agencies have a zero tolerance drug and alcohol policy, and if so, would they be willing to provide a sample?	more
7/5/2013	Member Questions and Answers	As related to the upcoming HIPAA regulation changes, do other agencies consider themselves primary care providers?	more
7/5/2013	Member Questions and Answers	At a recent BQIS audit, the surveyor indicated that all staff training documentation must include the start and stop time, in addition to length of the training.	more
5/2/2013	Member Questions and Answers	Would any agency be willing to share their policies and procedures on staff’s children being at an individual’s home while receiving services and individuals visiting staff homes?	more
4/5/2013	Member Questions and Answers	Our agency wants to update our performance appraisal tools and would appreciate input on what is working in this field.	more
3/22/2013	Member Questions and Answers	Is your agency confirming the physical ability of Direct Support Professional employment candidates to lift up to a certain amount of weight as required in their job description?	more
3/22/2013	Member Questions and Answers	Would other agencies be willing to share their (smoke-free agency) experiences and policies with us?	more
2/25/2013	Member Questions and Answers	Do agencies know what the phrase ‘Identification of all familial relationships within the organizational chart’ means in the General Documentation section of the CERT under the organizational chart?	more
2/25/2013	Member Questions and Answers	Within your agency’s employment department, what is the structure of the management team?	more
1/25/2013	Member Questions and Answers	We are dealing with a complaint survey and would like to ask if anyone has a sample Risk Policy that we could use.	more
1/25/2013	Member Questions and Answers	Would anyone have a copy of a good HIPAA policy that identifies what to do when transporting Protected Health Information?	more
1/25/2013	Member Questions and Answers	Is your agency going to continue to offer health insurance for employees after 2014?	more
1/25/2013	Member Questions and Answers	Is your agency CARF certified? If so, do you currently have a Cultural Competency and Diversity Plan that you would be willing to share?	more
1/4/2012	Member Questions and Answers	Do others communicate information to their employees by texting the employee regarding company business?	more
1/4/2012	Member Questions and Answers	What company are you using as the administrator/provider for your 403(b) plans?	more

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