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QUESTION: Would other organizations share their consumer complaint policy and procedure? The following samples of procedures and/or policies were sent in response to the question. Sample 1 - Waiver Participant Rights & Responsibilities Sample 2 - Complaint Policy Sample 3 - Grievance Form Sample 4 - Grievance and Appeal Procedure Sample 4a - Grievance Appeal Cons Sample 5 - Client Complaint Form and Procedure Sample 6 - Complaint Procedure This information is a compilation of suggestions, ideas, and opinions shared by INARF Members in response to the featured question. This information should not be considered official interpretation or guidance of State or Federal Policy. Additionally, statements within this document do not necessarily reflect an official position or opinion of INARF.
QUESTION: Would other organizations share their consumer complaint policy and procedure?