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News

ARTICLE

Date ArticleType
1/4/2012 Member Questions and Answers

Do others communicate information to their employees by texting the employee regarding company business?

 
QUESTION: Do others communicate information to their employees by texting the employee regarding company business? If so do you ask the employee if their personal cell phone plan has unlimited text/minutes and, if they don’t, do you reimburse the employee for the extra cost? If you reimburse, what documentation do you require? Is there a policy regarding this issue anyone would be willing to share?
 

We do allow employees to text their manager/supervisors for general issues. However, anything that is confidential is prohibited. We do not reimburse the employees for texting, because it is their choice to communicate with their manager/supervisor in this manner.

***

At our agency, Human Resources does not text anyone.

***

Yes we communicate with staff through texting. During orientation, we ask staff if they have unlimited texting plans. Anyone who does not, we make a note and contact them by email or telephone. Every employee in our company is assigned a business email. However, staff are much quicker at responding to texts than emails. We do not reimburse direct support staff for their cell phone usage or texting. We do not have a "formal policy" about this.

***

I know at my agency the staffing office will attempt to get a hold of employees via text message. I have received these messages from them. They have never asked me if I want to be texted for staffing issues, nor have they ever asked about my plan. My agency does not reimburse employees for texting or calls they make to a staff persons cell phone. For many this is their only phone they have. I don’t believe we have a policy regarding this issue.

***

We do not communicate information to employees by text.


 
This information is a compilation of suggestions, ideas, and opinions shared by INARF Members in response to the featured question. This information should not be considered official interpretation or guidance of State or Federal Policy. Additionally, statements within this document do not necessarily reflect an official position or opinion of INARF.

 

© Indiana Association of Rehabilitation Facilities, Inc. (INARF)
    615 North Alabama Street, Suite 410, Indianapolis, IN 46204
    (t) 317-634-4957 / We'd like to hear from you! 
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  • About Us
    • About Us
    • Staff
    • Board of Directors
    • Awards & Recognition
  • Membership
    • Member Login
    • Membership >
      • Associate Member Directory
      • Organizational Member Directory
    • Member Benefits & Inquiries
    • Corporate Committees
  • Events & Trainings
    • INARF Event Calendar
    • INARF 2025 Upcoming Events
    • INARF 2024 Annual Conference >
      • Annual Awards >
        • Annual Awards Nominees
    • INARF Leadership Academy
    • INARF Conference for DSPs
    • INARF Training Opportunities
    • INARF Nursing Resources
    • Submit a Presentation
    • We'd Like to Hear From You!
  • Resources
    • Job Board
    • Technical Assistance >
      • Compliance
      • Waiver Services
      • ICF/MR – Group Homes
      • Electronic Visit Verification
      • Vocational Rehabilitation
  • Government Affairs
    • INARF PAC
    • Government Affairs
    • Statehouse News