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QUESTION: What trainings in regards to CPR, First Aid and Infection Control, do other agencies offer their Office staff (Business Office, etc.) who do not work direct care with clients? Our organization provides CPR, First Aid and Infection Control training to all of our staff, including our Office staff, etc. who do not provide direct care. We figure that at any given time an emergency could occur which would necessitate non-direct care staff providing emergency-type care. Our agency offers/provides the same CPR/1st Aid training and Infection Control (bloodborne pathogens) training to office/admin personnel as is provided for the rest of the employees. We offer CPR and First Aid to all employees but require it of all service staff. Administration can take it if they choose, but it is recommended. ALL of our employees (whether they provide direct care or not) are required to obtain First Aid/CPR certification which is good for 2 years. Our agency provides ALL of our employees a "refresher" class during their non-certification year. All classes are lead by an employee that is a certified Red Cross instructor. Along with the annual CPR class. ALL employees also receive a basic OSHA training that includes infection control. This information is a compilation of suggestions, ideas, and opinions shared by INARF Members in response to the featured question. This information should not be considered official interpretation or guidance of State or Federal Policy. Additionally, statements within this document do not necessarily reflect an official position or opinion of INARF.