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QUESTION: Scenario: We are the rep payee for over 100 individuals. We house all of their funds in a collective account and that account has been recognized by FSSA. But the account is under our company's name. We then have a software that manages each individual’s account balances. The issue we have run into is that depending on who we get (always someone new in our local governmental offices), determines if they are fine with this process. We can’t provide an official bank statement and only have our internal client statements. Question: How do other agencies handle rep payee funds? Any other Collective Account agencies? If so, how do you handle the client bank statement to Medicaid or Housing Authority or any other agency? We would be willing to talk to any agency that has the collective accounts about our processes and procedures to assist. We have been doing these for about 4 years and recently took on another agency clients and started their process. We have a really good software SAGE 100 and set up company modules for our group home and supported living clients and have collective accounts. We issue monthly income statements and on the top of the income statements we print the bank name with the account number and use these in different ways. When FSSA or Medicaid/Medicare redeterminations arise or other necessary parties are in need of the information they have accepted these as well as BDDS/Case Managers and such. We also provide detail general ledger reports for each of our clients. We have individual bank accounts for each individuals that we are rep payee for. Our organization has the individuals’ funds in a Protective Payee Account. We have an internal system (AS400) that contains a separate subsidiary ledger for each person who participates in the Protective Payee Account. Our system closely mimics the service you would get from a bank. We print out calendar month statements to all parties who utilize system. Each person’s monthly statement shows deposits and expenditures, as well as running balance. We have not experienced any issues. We also use a collective account, and have run into the problem of case managers and other government officials not being accustomed to it. At one point, some outside agency requested that the collective bank account number be placed on our internal client statements. We did that, and it seemed to make them happy. But for the most part, we just have to patiently educate the people who don’t have any history with collective accounts. This information is a compilation of suggestions, ideas, and opinions shared by INARF Members in response to the featured question. This information should not be considered official interpretation or guidance of State or Federal Policy. Additionally, statements within this document do not necessarily reflect an official position or opinion of INARF.
QUESTION: Scenario: We are the rep payee for over 100 individuals. We house all of their funds in a collective account and that account has been recognized by FSSA. But the account is under our company's name. We then have a software that manages each individual’s account balances. The issue we have run into is that depending on who we get (always someone new in our local governmental offices), determines if they are fine with this process. We can’t provide an official bank statement and only have our internal client statements. Question: How do other agencies handle rep payee funds? Any other Collective Account agencies? If so, how do you handle the client bank statement to Medicaid or Housing Authority or any other agency?