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QUESTION: We are looking at an inexpensive software package to coordinate maintenance of building and machinery. The software would need to track work orders and subsequent activity. We currently use Fleetmate effectively for our fleet vehicles, but it is not designed for facility and equipment assets. We would appreciate any information other INARF members can provide to assist us with resolving this issue. Our agency uses a product called Bigfoot for employees to submit maintenance requests electronically. Maintenance personnel can respond on the software and notify the requestor upon completion. It does not have the flexibility we would like in terms of running reports, but it was in our price range and has improved overall coordination of work requests. This information is a compilation of suggestions, ideas, and opinions shared by INARF Members in response to the featured question. This information should not be considered official interpretation or guidance of State or Federal Policy. Additionally, statements within this document do not necessarily reflect an official position or opinion of INARF.
Our agency uses a product called Bigfoot for employees to submit maintenance requests electronically. Maintenance personnel can respond on the software and notify the requestor upon completion. It does not have the flexibility we would like in terms of running reports, but it was in our price range and has improved overall coordination of work requests.