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QUESTION: Do other organizations have a policy or procedure regarding pest infestation (Lice, Bedbug, etc) for employees or customers that you serve? If not, how does or has your agency dealt with this type of infestation? Below are various policies for pest infestation. 1 404 SOP-Policy Regarding Environmental Pest and Parasites Bed bug procedure for Training D-04 Policy and Procedure Concerning Infestation at Sites HEADLICE Policy S-01-22 Bed Bug Protocol S-01-23 Head Lice Diagnosis and Treatment Protocol This information is a compilation of suggestions, ideas, and opinions shared by INARF Members in response to the featured question. This information should not be considered official interpretation or guidance of State or Federal Policy. Additionally, statements within this document do not necessarily reflect an official position or opinion of INARF.