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QUESTION: What third party company have you used for criminal background checks, and what is your assessment of them? We use One Source for background checks. They have been thorough and for the most part timely. We struggle with some counties getting back to them timely, but for the most part it has worked well. We use One Source for background checks. They have been thorough and for the most part timely. We struggle with some counties getting back to them timely, but for the most part it has worked well. The only third party we use if for background checks. We use Reference Services and we are very pleased with the turn-around time, pricing and customer service. We do our own reference checking. We use SARMA for county and state background checks- average cost is $7.50 per check but varies based on the state. We use Background Answers.com They are fast and efficient. I think they are reasonably priced for standard checks; however it does get expensive when an individual has lived in multiple states/counties. We do our own Indiana and Michigan State checks and the Indiana license registry as those are free and it would cost more to have Background Answers do those. We also do our own Indiana MVR’s as it is cheaper if we do those ourselves. We use Peoplefacts for our background checks and they are accurate and have quick turn around on reports. We previously used First Advantage but recently switched to C4 Operations. C4 provides more personalized service and assistance as needed and is reasonably priced. We use Intellicorp. They are reasonably priced and provide an overview of the applicant's criminal history nationwide, it validates the social security number, and provides a list of residence for the past 10 years. We currently use Infinisource, but we are changing to a local company called JB Screenings. Infinisource is good but for the same contract of services, we decided to go with a local company for better customer service. We request any reports that are offered free of charge, e.i. SAM, OIG whatever the acronym is at this time. We use Safe Hire. Indiana company, great customer service and fees are very reasonable. They are aware of the checks needed for our types of agencies to comply with CARF. We use Safe Hire. They are responsive and reliable. Price appears to be comparative to other vendors. Safe Hiring Solutions is an easy system to utilize for MVR & background checks. If there are any issues, the representatives are very helpful and respond to the concerns in a timely manner. Safe Hiring Solutions is a comprehensive risk management firm specializing in background screening, visitor/volunteer management software solutions and automated reference checking software. We cover all 50 states and have international clients that we do background checks for. Our service is automated and seamless. We are INARF members and would be happy to work with any of our fellow members. David Brewer | CBDO | Safe Hiring Solutions and Reflynk | Toll Free 888.215.8296 | Direct 317.386.2000 | Fax 317.745.6947 | david.brewer@safehiringsolutions.com | www.safehiringsolutions.com | www.reflynk.com This information is a compilation of suggestions, ideas, and opinions shared by INARF Members in response to the featured question. This information should not be considered official interpretation or guidance of State or Federal Policy. Additionally, statements within this document do not necessarily reflect an official position or opinion of INARF.
We use One Source for background checks. They have been thorough and for the most part timely. We struggle with some counties getting back to them timely, but for the most part it has worked well.